Frequently Asked Questions

General Questions

Are you in search of the best hair extensions, and ready to indulge in the luxury of LOX? Visit our online Shop or to find our more information on our products select one below:

Clip-Ins (100% Remy human hair & Heat friendly Synthetic)
Hair Pieces (Bangs & Ponytails)
Professional Products (Micro bead)

Are you an industry professional, or are you a new client inquiring about wearing hair extensions? If you are a LOX Licensed Professional, please log in for additional information. If you are a professional stylist who is not yet certified in LOX, please visit our LOX ONLINE TRAINING to find out about online education.

We recommend choosing your hair extensions based on your natural hair type first, followed by your personal hair wants and needs. Having realistic goals will result in a more natural blend. Make sure to factor in your hair type, cost, and the maintenance you are willing to commit to when selecting the best hair extensions for you.

Remy hair means that each hair is attached with all the cuticles facing in its natural direction and intact. Click here to find out more.
  • Professionals: Remember to use the color ring toward the hair’s ends for the most natural result. Choose multiple tones of strands, or pre-blended wefts for a realistic blend. We have a wide selection of colors to choose from, our human hair products can be custom colored.
    Please be aware by coloring our product you will have altered the product and as our warranty states any alterations to the product voids the manufacturers warrranty. Should you desire to color the extensions we recommend to read our tips on how to color your LOX prior to the process, and always use a test strand for a safe result.
  • Consumers:
    • We believe our website properly illustrates our color options, however, for expert advice you may always submit a selfie here to have our in staff stylists provide the best recommendation.
    • For our Micro bead extensions we recommend to have a consultation with one of our licensed LOX Extensions Professionals. To find a professional near you please contact us by one of the following options: phone at 888.LOX.0110, online chat, or by submitting our contact us form.
Yes! Our online store has a wide assortment; human hair clip-ins, synthetic hair clip-ins, hair tools and hair pieces such as colored clip-ins, clip-on bangs, and clip on ponytails. Our Micro Bead Professional Products can only be purchased by a licensed cosmetologist that is a LOX Licensed Professional. To find a professional near you please contact us by one of the following options: phone at 888.LOX.0110, online chat, or by submitting our contact us form.
The LOX Salon Licensing Package and the Hair Extensions Starter Kit Includes Online Training which certifies stylist as a LOX Licensed Professional.Click here to find out more information on becoming certified.
We love to talk about extensions, feel free to call us at 888.LOX.0110, or message us on Facebook.

We provide a full list of contents for our Starter Kit & Salon Licensing Package at the bottom of the page here.

Types of Hair Extensions

LOX Extensions products are all hand crafted with only the highest grade materials, to ensure superior quality. Our creator works directly with hair extension wearers and professional hair stylists across the country. They are designed to have easy maintenance, damage-free application, and style versatility to fulfill the desires of women’s lifestyles.

Gold Standard

  • Made with Double Drawn 100% Remy Human Hair; that is the finest quality extension hair available worldwide.

Silver Standard

  • Made with Heat Friendly Polyester hair fibers; our signature Fiberlite Technology.
Gold Standard

  • Our hair is 100% Remy human hair, lasting 3-6 months in the professional line, and up to a year for our clip-in hair extensions. Remy hair means that the cuticles are facing in the same direction and intact, ensuring longer lasting quality. Our products are all specialty and handmade, never mass produced. This allows LOX services to be the most believable and natural hair extensions on the market.

Silver Standard

  • Our synthetic hair features our signature Fiberlite Technology, designed to mirror the look, feel, and weight of natural human hair. The synthetic hair fibers are heat friendly, up to 320 degrees. Our hair colors are blended with multiple shades, creating a dimensional and natural result. Just like human hair, the fibers have a shiny and matte appearance. This makes Fiberlite the most realistic synthetic hair extensions on the market.

The appearance of human hair extensions can be altered using hair dye, and synthetic hair extensions cannot be colored. Most synthetic hair extensions cannot be styled using heat tools, but with our Fiberlite Technology, you may use heat up to 320 degrees to change the style. When working with either synthetic or human hair extensions, we recommend using sulfate-free professional products only. To best maintain your extensions, use a heat protectant on the hair before using heat tools. Styles will last in synthetic hair even if they get wet; the only way to alter the style is with heat. Human hair style longevity will be similar to your natural hair, and can be altered from heat, water, and weather(sun, humidity, heat, dry climate).

Follow our recommendations below to determine the best hair extensions for you.
Human Hair:

  • If the hair extensions are worn every day, they will last longer than synthetic hair.
  • If you would like to change the color of the hair extensions.
  • We recommend human hair if you like to change up the texture of your hair often. (Wearing hair straight one day, curly the next, then back to straight).
  • Like your natural hair, human hair extensions’ style longevity and integrity will be affected by natural elements like humidity, moisture, heat and sunlight.
  • Our human hair extensions come in all one length, and a professional stylist may be needed to blend in the hair extensions to your natural hair.
  • Human hair extensions are a higher price point.

Synthetic Hair:

  • If the hair extensions are worn every day, they will not last as long as human hair.
  • Fiberlite Technology features style memory and is not affected by natural elements like humidity, moisture, heat and sunlight.
  • Our synthetic hair extensions come pre-cut, styled, and colored, so there is no need to see a professional stylist to blend them into your hair.
  • Synthetic hair extensions begin at a lower price point.
Professional human hair extensions

  • LOX Single Strands- Micro bead pre-bonded hair extensions
  • LOX Straight Weft and Body Wave Wefts- Micro bead skin wefts
  • LOX Clip-Ins- 5 piece full set
  • LOX Colored Clip-Ins- 1 piece colored human hair extension clips

Synthetic Clip-In Hair Extensions

  • 2 Piece Volume Enhancing Set- hand tied base specially made for fine hair
  • 3 Piece Style Set- clip-in hair extensions with hair tools for styling aid
  • 5 Piece Full Set- available in 3 styles and lengths

Synthetic hair pieces and extensions

  • LOX Ultimate Bang- Clip-On bangs with hand tied part line
  • LOX 3-in-1 Ponytail- Clip-On ponytail with style versatility.

Hair extensions are used to extend hair length (LOX for Length) enhance volume (LOX for Lots) or boost color (LOX for Lights).

Our human hair Single Strands, Wefts and Clip-Ins are available in both 18 inch and 22 inch lengths. Our synthetic Clip-Ins and Hair Pieces are available in 8 inch, 12 inch, 16 inch, and 20 inch lengths.

LOX Professionals

We offer a unique, interactive E-learning training program online through LOX Hair Academy. You do NOT need to attend a class in person, but classes are available for salons that desire hands-on training. Click here to find out more.

The LOX Loop Method is the best hair extensions application because it is easy to learn. The LOX Starter Kit Includes Online Training to expedite the process and typically takes about 2 hours.

Please be aware by coloring our product you will have altered the product and as our warranty states any alterations to the product voids the manufacturers warrranty. Should you desire to color the extensions we recommend to read our tips on how to color your LOX prior to the process, and always use a test strand for a safe result.

  • The gold standard 100% human hair extensions are safe to color, but the silver standard synthetic hair extensions line colors cannot be altered. Please note that LOX cannot replace or refund any product that has been colored or chemically treated. We recommend a professional hair colorist only when trying to blend the hair extensions with your natural hair. When coloring the extensions, it is recommended to use ammonia free, demi or a semi- permanent color to prevent any dryness. We recommend adding ¼ gold into your formula to prevent extensions from picking up too much of a neutral /cool tone.
  • We never recommend lightening the extensions, as they have already undergone chemical processing and will sacrifice the integrity of your hair extensions. We always recommend ordering the hair in a lighter shade, and then darken them with a gentler product. If you need to lighten the hair, a non-ammonia lightener is best with no more than 20 volume peroxide. Prior to coloring the entire set of hair extensions, we suggest testing the hair color on a small section of hair to make sure your color results are what you anticipate.

LOX Single Strand Micro Bead Remy Human Hair Extensions are the best hair extensions for fine hair. The individual pieces are light weight and blend naturally with this hair type.

LOX Skin Weft permanent extensions are constructed with over 100 grams of hair in the 18 inch length, and 120 grams of hair in the 22 inch length. Each package contains 5 feet of weft, enough for one full application.

LOX Single Strand Micro Bead Remy Human Hair Extensions are individual 0.8 gram strands that are fused onto aluminum and zinc micro beads using silicone. Each package contains 10 Single Strands.

A full application of Single Strand permanent extensions typically takes between 70-100 strands, or 7-10 packs of LOX Extensions.

LOX Micro Bead Skin Wefts Remy Hair Extensions are the best hair extensions for coarse hair. The rows are seamless at the scalp, but build weight to easily blend in with this hair type.

Human Hair Extensions Usage and Care

Microbead Extensions

  • LOX are applied without wax, heat, glue, or tape. LOX are completely adhesive free! The unique LOX design results in little or no damage to the natural hair. They are applied with aluminum and zinc beads using our unique LOX Loop Method.

Clip-In Extensions

  • They are applied with the use of silicone lined, low pressurized clips that clip on to your natural hair like a barrette.
The application time depends on the type of LOX application. Our professional salon service can take 1-2 hours to be applied by a professional stylist. All of our clip-ins and hair accessories can be applied in less than five minutes with a little bit of practice, and can be removed in under one minute. All how-to videos can be found on our YouTube Channel.

LOX Single Strand Micro Bead Hair Extensions or Micro Bead Skin Weft Hair Extensions must be lifted every 4-8 weeks. This time schedule normally coincides with the client’s coloring schedule.

The best hair extensions regimen is as follows;

  • You should wash your hair extensions depending on how often you wear them. If you wear the clip-ins everyday, wash them once a month. For occasional use, wash them once every three months, or when buildup of product or dryness starts to occur. When wearing our professional line products, we suggest washing 1-3 times per week.
  • Avoid brushing the hair extensions when they are wet. Instead remove 50% of the moisture and apply the recommended products. Always secure the hair extensions at the base while brushing and use our LOX Loop Brush.
  • Excessive contact with salt water or pool water is not recommended. Apply a mask to the hair before swimming to protect the hair from over drying. Rinse and condition hair immediately after exiting the water to remove any residue.
  • Moisture and heat will break down the silicone of the beaded hair extensions. Be sure the extensions are not left wet over any period of time.
  • Compliancy with these guidelines, air temperatures/humidity, exercise habits and the lifestyles of extension wearers will factor into the longevity of the hair extensions.
  • Avoid frequent hair washing. We recommend the use of a dry shampoo or volumizing powder to absorb excess oil in the natural hair.
  • If you have hair extensions for thin hair, secure your LOX in a low loose ponytail before washing. Flip your head upside down in your sink or tub, and then gently cleanse your natural hair.
  • Discoloration may occur when direct sunlight, tanning beds, well water, or argon oils (on blonde hair) are in direct and excessive contact with the different types hair extensions. To avoid discoloration, use spray sunscreen on the ends of the hair, cover hair with a hat, use water softener or a shower head filter, or select products specially formulated for blonde hair.
  • During the first week, do not pull the extensions up past natural fall. It is recommended you wear hair in a low and loose ponytail. A low, loose ponytail is also recommended for sleeping at night.
  • The buildup of any product on the base of the hair extensions will cause the silicone to break down. Avoid applying any products to the base of hair extensions, and make sure to thoroughly rinse shampoo after every washing.
  • Please visit our YouTube channel or Blog on how to properly care for your LOX Extensions.

With proper application, at home care and maintenance there will be no damage to the natural hair. In fact we have many testimonials from clients who believe these are the best hair extensions to use when growing out their hair. This is due to our gentle process and easy maintenance.

LOX are reusable. The best part is the time saved because they don’t even have to be removed from the hair during the lifting process. If the extensions are removed prior to the 3-4 month mark, the extensions can be reapplied after rethreading all the extensions using the brown and clear loops.

Microbead Extensions

  • With proper care and maintenance LOX hair will last your clients 3-6 months.

Clip-Ins and Hair Pieces

  • With proper care and maintenance an everyday wearer can expect them to last 6-12 months
  • With proper care and maintenance an occasional wearer can expect them to last 12+ months
The best hair extensions products are as follows:
We recommend the use of professional products only; a sulfate-free shampoo, moisturizing mask, leave-in conditioner with heat protection, shine serum, and our signature LOX Loop Brush.

Synthetic Hair Extensions and Hair Pieces Usage and Care

If wearing the extensions every day, LOX recommends shampooing them once every 3-4 weeks. If wearing occasionally, LOX recommends shampooing them once every 3-4 months. For longer lasting extensions, the hair should be washed only as needed. Avoid using hot water as it can lead to tangling, loosening of wefts and may damage the fibers. Never swim or shower while wearing extensions.
Steps for Shampooing:

  • Before shampooing, gently remove any tangles with a wide tooth comb, pick or brush. Holding the extensions at the clips, rinse the extensions with cold water (using warm or hot water will damage the extensions). Let the water run in the direction from clips to the ends of the hair. To avoid tangles do not drench the hair extensions.
  • Shampoo the hair under cold water and gently stroke the hair downward starting from the top of the weft down to the ends.
  • Allow extensions to dry overnight.

Steps for Conditioning:

  • Condition the hair in a downward stroke while leaving the conditioner in for 3-5 minutes. Do not apply the conditioner at the base of the extensions.
  • Carefully brush the hair while conditioner is still in.
  • Rinse thoroughly with cold water.
  • Blot (do not scrub) hair dry with a towel and allow to dry overnight.

The uniqueness of our Fiberlite Technology™ is its style memory. This means that the style you shampoo the extensions in is the same style that the extensions will maintain when they dry. If the original hair style is altered and shampooed it will keep the new altered style after shampooing.

  • Blow drying should be done using a cool setting only. Allow time for cooling when curling synthetic hair, this cooling time forms the shape.
  • Take a 1 inch strand and warm it up by quickly running the iron down from top to bottom.
  • Start at the bottom and insert curling iron. Roll to the top of the extension piece. Hold in place until strand feels warm, NOT hot.
  • With the other hand hold a small towel. Carefully slide hair out of the iron and keep in a circular form. Hold the hair in place with the towel and allow the curl to completely cool.

The best hair extensions products are as follows:
We recommend the use of professional products only; a sulfate-free shampoo, moisturizing mask, leave-in conditioner with heat protection, shine serum, and our signature LOX Loop Brush.